Privacy Policy

Last Updated: March 15, 2025

Introduction

At Flexour Vulthex, we understand that your financial journey requires patience and trust. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our investment patience education services.

We're committed to transparency about our data practices. This policy applies to all information collected through flexourvulthex.info and our related services.

Your privacy matters to us. We never sell your personal information to third parties.

Information We Collect

Personal Information

  • Name and email address when you contact us
  • Phone number if you provide it voluntarily
  • Investment experience level and goals you share
  • Communication preferences

Technical Information

  • IP address and browser type
  • Pages visited and time spent on our site
  • Device information and screen resolution
  • Referral source (how you found us)

How We Collect This Information

We collect information when you voluntarily provide it through contact forms, email communications, or phone calls. Technical data is gathered automatically through standard web technologies like cookies and server logs.

We don't use invasive tracking methods. Our focus is on understanding how to better serve visitors interested in developing investment patience.

How We Use Your Information

Your information helps us provide better educational content about investment patience and financial planning strategies. Here's exactly how we use it:

  • Responding to your inquiries about our services
  • Sending educational content you've requested
  • Improving our website based on usage patterns
  • Customizing our communication to your interests
  • Ensuring our content remains relevant and helpful

We analyze website data to understand which topics resonate most with visitors. This helps us create better content about long-term investment strategies and patience-building techniques.

Your Rights Under Canadian Privacy Law

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Access Your Information

Request a copy of all personal information we have about you. We'll provide this within 30 days of your request.

Correct Inaccuracies

Ask us to update or correct any information that's inaccurate or outdated in our records.

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements.

Withdraw Consent

Opt out of communications or withdraw consent for specific uses of your information at any time.

To exercise any of these rights, contact us using the information provided at the bottom of this policy. We may need to verify your identity before processing your request.

Information Sharing and Disclosure

We keep your information private and secure. We don't sell, rent, or trade your personal data with other companies for their marketing purposes.

Limited Sharing Circumstances

We may share your information only in these specific situations:

  • With service providers who help us operate our website (hosting, email services) under strict confidentiality agreements
  • When required by Canadian law or to respond to valid legal processes
  • To protect our rights, property, or safety, or that of our clients
  • If our business is sold or merged (your information would transfer under the same privacy protections)

Any third-party service providers we work with are required to maintain the same level of privacy protection for your information.

Data Security Measures

How We Protect Your Information

We implement multiple layers of security to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • SSL encryption for all data transmission
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Secure servers with firewalls and intrusion detection
  • Regular backups stored in secure, encrypted formats

While we use industry-standard security measures, no system is 100% secure. We continuously monitor and improve our security practices to protect your information.

Data Retention and Deletion

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Retention Periods

  • Contact form submissions: 3 years from last contact
  • Email communications: 5 years for business record purposes
  • Website analytics data: 2 years in aggregated, non-identifiable form
  • Legal compliance records: As required by Canadian regulations

When we delete your information, we ensure it's removed from all our systems, including backups, unless legally required to retain copies.

Cookies and Tracking Technology

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand visitor behavior and improve our content
  • Preference Cookies: Remember your settings and choices

You can control cookies through your browser settings. Disabling certain cookies may limit some website functionality, but won't prevent you from accessing our main content.

International Data Transfers

Your personal information is primarily stored and processed in Canada. If we need to transfer information outside Canada, we ensure appropriate safeguards are in place to protect your privacy rights.

Any international transfers comply with Canadian privacy law requirements and include contractual protections for your information.

Children's Privacy

Our services are designed for adults making investment decisions. We don't knowingly collect personal information from children under 13. If you believe we've inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll post the updated policy on this page with a new "Last Updated" date.

For significant changes that affect how we use your personal information, we'll notify you by email if we have your contact information, or by posting a prominent notice on our website.

Contact Us About Privacy

Questions about this privacy policy or how we handle your personal information? We're here to help.

Privacy Officer

Flexour Vulthex

128 Cosgrove Crescent

Red Deer, AB T4P 2W5, Canada

Phone: +1 (514) 684-5555

Email: [email protected]

We'll respond to your privacy-related inquiries within 30 days. If you're not satisfied with our response, you have the right to file a complaint with the Privacy Commissioner of Canada or your provincial privacy commissioner.